September 10, 2016
The Amex bot for Messenger, previously previewed in Cannes in June 2016, is now live and available to US consumer and OPEN card members. The Amex bot combines the real-time nature of Messenger with American Express’ history as a service company.
To enable the Amex bot, card members can connect an eligible card to Messenger at m.me/AmericanExpressUS simply by using their AmericanExpress.com user ID and password. Once the Amex bot is enabled, card members will start receiving messages via Messenger for each purchase they make with the connected card and related messages about the purchase and the connected card’s benefits.
Examples of the types of messages card members may receive via Messenger:
American Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com and connect with American Express on facebook.com/americanexpress, foursquare.com/americanexpress, linkedin.com/company/american-express,twitter.com/americanexpress, and youtube.com/americanexpress.