american express recently announced the launch of a new technology hub in Palo Alto in order to expand its presence further in Silicon Valley. The team assembled for the new hub focusing on innovations in big data, cloud computing and mobile infrastructure. The new hub also houses the American Express Ventures team, which since 2011 has been investing in early stage start-ups in the areas of digital commerce, financial inclusion and core capabilities such as data and analytics, security and servicing.
Over time, American Express expects to employ some 200 individuals for the hub. The company is looking forward to cultivate the technology talent and build skills locally at technology firms, in the start-up community and at area universities.
The company’s recent technology-driven innovations include American Express Card availability on Apple Pay, and the capability for eligible U.S. Card Members enrolled in the Membership Rewards program to redeem points in select McDonald’s restaurants, through the Uber app and in certain New York City taxi cabs. Last month, the Technology team announced the redesign of its customer website, which employs responsive design that delivers a high-quality web experience across all form factors – desktops, laptops and mobile devices.
Marc Gordon, Executive VP and CIO at Amex, said in an official press release: “Technology innovation is driving the company’s ongoing digital transformation, and our team in Silicon Valley is focusing on core capabilities that we expect to be key to our ability to continue to innovate and move our business forward. By developing infrastructure and frameworks to be used broadly across the organization, the team in Palo Alto will play a crucial role in our global business growth and future success.”
Nik Sathe, CTO at Amex, said in an official press release: “The Silicon Valley is rich in technology talent who will be instrumental in building the platforms that enable the delivery of products and services that continue to enhance our customers’ experience and address their ever-evolving needs. Engineers at American Express have the opportunity to scale their impact across hundreds of our developers and millions of our loyal customers around the globe. We’re excited to be able to tap into the Silicon Valley talent pool to grow this team and set up our business for long-term success.”