Anyone Can Lend! With a Customer Base, Data, & Ability to Create Immersive Experiences

July 15, 2018

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People often ask me this question – what is the most significant driver for FinTech innovation? Is it the reduced cost of running a startup, banks offering bad service, or the democratization of tools & software? Is it the ease of technology creation (supply-side dynamics with open source, cloud, etc.) or ease of technology consumption (demand-side dynamics like smartphone + internet penetration, cost of data, etc.)?

We discussed and debated. We narrowed it down to one single thing – mobility-driven customer expectations wherein everything should happen in four clicks on a phone. Everything else (other drivers of FinTech) is to satisfy that demand.

Ask yourself about the one big factor that led to this change. The mobile experience in other industries ...

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