May 13, 2016
While in some countries video banking is not news, in others, the trend and experimentation with merging video and banking is actively picking up. Video banking could become the banking of the next generation along with mobile-only banks and other latest trends in banking.
Video banking has certain advantages in comparison to traditional ways of communication between banks and customers.
One of the important advantages is the fact that multimedia content may be presented directly on the client’s screen. Consequently, a consultant will be able to share his screen with a client, presenting details of the bank’s offer as well as displaying documents, forms and applications which might be collectively fulfilled during the conversation.
Video banking can increase the efficiency of the wealth management department, allowing consultants/advisors to schedule more mee ...