Cogito Corporation

insurtechartificial intelligence/machine learning

FOUNDING YEAR: 2007
LOCATION: United States
Last Update: 01/05/2020

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About

Cogito provides human aware technology to help professionals elevate their performance. Cogitos contact center AI instantly analyzes hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. The technology is augmenting the emotional intelligence of thousands of agents in the worlds most successful enterprises improving sales results, delivering world-class service and enhancing quality of care. Backed by OpenView Ventures, Romulus Capital and Salesforce Ventures, Cogito is headquartered in Boston, MA.At Cogito, we are united through the common goals of producing innovative technology, driving customer success, and helping people live more productive lives.

MEDICI Analysis

Cogito Corporation offers real-time customer engagement. It provides an objective and reliable measure of quality on 100% of selected phone interactions a company has with its customers.

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