CogniCor is a customer service platform that offers a patent pending digital assistant software which uses AI to resolve simple complaints using previous solutions. The system consists of three products namely cognitive virtual assistant, tech support assistant and resolution assistant. Cognitive support assistant gives instant synthesized answers to customer complaints.
PRODUCTS & SERVICES:
Cloud based automated complaint resolution platform for service sectors clients (Finance, Real Estate, Insurance, Travel & Tourism)
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Banks, Telecoms, Insurance players, etc.
Some of the clients HDFC Bank, PropTiger, etc.
Enterprises save up to 80% operational cost compared to current methods and reduced customer churn. By providing faster and more accurate resolutions to create a win-win for the clients and end users.
Sindhu Joseph, Rosh Cherian
Board Members and Advisors:
Vyomesh Joshi, Ramon Lopez, Gonzalo Begazo, Luigi Riboldi, Krishnendu Sen