Glia

artificial intelligence/machine learningomni channel conversational platform

FOUNDING YEAR: 2012
LOCATION: United States
Last Update: 01/05/2020

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About

Glia (formerly SaleMove) enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.

MEDICI Analysis

Glia (formerly SaleMove) is a provider of a digital communications platform that simply communications between businesses and their customers. Its conversational AI helps the agents & customer support reps to reach customers in real-time using bot-powered logic in the form of suggested responses.

Focus

PRODUCTS & SERVICES

OmniGuide provides the framework to deploy one or multiple conversational AI engines across an enterprise.

REVENUE MODEL

Generates revenue from its B2B solutions offering to large organizations with high-consideration sales and support requirements

MAIN CLIENTS

Deutsche Bank

Berkshire Hathaway

Mapfre

United Healthcare

Orion

PSECU

Fairstone

EXISTING PARTNERSHIPS

EY

Intelliflo

Accenture

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