gnani.ai is a B2B fintech company focused on providing customer experiences using AI-based speech recognition and NLP technologies for multiple languages. It automates voice assistants on a mobile phone and IVR for cost benefits and reducing customer wait times, helps to Improve quality and efficiency of call center agent customer support in multiple channels (Mobile / IVR) by automatic speech analytics based QA processes, etc.
PRODUCTS & SERVICES:
The services offering of the voice assistant include -
1. Filtering/locating content using voice in content-rich sites/apps. 2. discovering products and placing orders via voice. 3. Complete transactions like booking, ticketing, transfers via voice. 4. capture customer feedback and grievances via Voice. 5. identify speakers/ emotions; auto QA; effectiveness analytics