Horizn’s platform helps technology and financial service companies accelerate digital fluency and market adoption of new innovation and products with front–line staff, customer service and consumers.
The Horizn platform helps financial institutions dramatically accelerate digital adoption with Horizn’s MISSION Is clear, every time your financial institution launches a new innovation, product, or feature, the second it goes to market, Horizn ensures that EVERYONE, employees and customers are digitally fluent and digital confident. The platform has been used to train over 500,000 employees and makes product learning available to over 70 million bank customers.
The revolutionary mobile enterprise platform incorporates the dynamics of micro-learning, social technology with gameplay and advanced analytics. Horizn is in market with large financial institutions with front-line staff, call centers, in retail branches, on kiosks, on bank’s customer websites, in bank’s mobile apps, in chatbots, and in marketing campaigns. Clients include U.S. Bank, RBC, Lloyds Banking Group (UK), M&T Bank, BMO Financial Group, Wells Fargo, Nationwide Building Society (UK), First Tennessee, KeyBank, and Rockland Trust.
Horizn has been working with bank leaders globally to deliver real transformational change. Using the Horizn Knowledge Platform, banks globally increased mobile adoption by 25% and brought call center times down 45 seconds. Using our in-branch demo module with non-digital customers, banks converted 20% (non-digital customers) to mobile banking.