Horizn

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FOUNDING YEAR: 2012
LOCATION: Canada
Last Update: 01/05/2020

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About

The Horizn platform helps financial institutions dramatically accelerate digital adoption with Horizn’s MISSION Is clear, every time your financial institution launches a new innovation, product, or feature, the second it goes to market, Horizn ensures that EVERYONE, employees and customers are digitally fluent and digital confident. The platform has been used to train over 500,000 employees and makes product learning available to over 70 million bank customers. The revolutionary mobile enterprise platform incorporates the dynamics of micro-learning, social technology with gameplay and advanced analytics. Horizn is in market with large financial institutions with front-line staff, call centers, in retail branches, on kiosks, on bank’s customer websites, in bank’s mobile apps, in chatbots, and in marketing campaigns. Clients include U.S. Bank, RBC, Lloyds Banking Group (UK), M&T Bank, BMO Financial Group, Wells Fargo, Nationwide Building Society (UK), First Tennessee, KeyBank, and Rockland Trust. Horizn has been working with bank leaders globally to deliver real transformational change. Using the Horizn Knowledge Platform, banks globally increased mobile adoption by 25% and brought call center times down 45 seconds. Using our in-branch demo module with non-digital customers, banks converted 20% (non-digital customers) to mobile banking.

MEDICI Analysis

Horizn’s platform helps technology and financial service companies accelerate digital fluency and market adoption of new innovation and products with front–line staff, customer service and consumers.

Focus

PRODUCTS & SERVICES

SaaS platform to increase sales & productivity

REVENUE MODEL

License

MAIN CLIENTS

Motorola

Lenovo

Tessco

Verizon

AT&T and Vivo.

PRIMARY PROBLEM SOLVED

Horizn helps companies accelerate market adoption of new products and technology. The Horizn Platform focuses on financial services companies that are facing mass disruption, are bringing constant innovation to market and need to redefine their customer experience at enterprise scale. We believe the key to market adoption is to make sure everyone is knowledgeable and digitally fluent on your latest products — this means your employees, your sales force, your channel partners and yes, your consumers.

company provided insights

Traction

REVENUE

$5.0M - $9.99M

ACTIVE USERS:

500,000+ employees and over 70,000,000 bank customers

ACTIVE USERS COMMENT:

Horizn has proven impact with some of the world’s largest financial institutions. Our goal is clear, every time a financial institution launches a new innovation, product, or feature the second it goes to market, Horizn ensures that EVERYONE – employees and customers – are digitally fluent. We do this globally. Clients include U.S. Bank, RBC, Lloyds Banking Group (UK), M&T Bank, BMO Financial Group, Wells Fargo, Nationwide Building Society (UK), First Tennessee, KeyBank, and Rockland Trust.

People

BOARD MEMBERS AND ADVISORS

Charlotte Burke

NUMBER OF EMPLOYEES

11-50

KEY EMPLOYEES:

Robert Rubenstein

COMMENT:

We have a unique market position at the intersection of digital transformation with learning disruption, digitization of the banks,mobile enterprise scale. We find there are companies in a few categories LMS (learning management systems), Bespoke marketing,digital providers,,companies using ‘Walkthough” software like WalkMe, Whatafix, Iridize etc.

Momentum

FUNDED

NO

LISTED

YES

BASICS

FOUNDING YEAR:

2012

LOCATION:

Canada

Views:

39 VISITORS | 60 VIEWS
TOTAL EMPLOYEES
11-50

About

The Horizn platform helps financial institutions dramatically accelerate digital adoption with Horizn’s MISSION Is clear, every time your financial institution launches a new innovation, product, or feature, the second it goes to market, Horizn ensures that EVERYONE, employees and customers are digitally fluent and digital confident. The platform has been used to train over 500,000 employees and makes product learning available to over 70 million bank customers. The revolutionary mobile enterprise platform incorporates the dynamics of micro-learning, social technology with gameplay and advanced analytics. Horizn is in market with large financial institutions with front-line staff, call centers, in retail branches, on kiosks, on bank’s customer websites, in bank’s mobile apps, in chatbots, and in marketing campaigns. Clients include U.S. Bank, RBC, Lloyds Banking Group (UK), M&T Bank, BMO Financial Group, Wells Fargo, Nationwide Building Society (UK), First Tennessee, KeyBank, and Rockland Trust. Horizn has been working with bank leaders globally to deliver real transformational change. Using the Horizn Knowledge Platform, banks globally increased mobile adoption by 25% and brought call center times down 45 seconds. Using our in-branch demo module with non-digital customers, banks converted 20% (non-digital customers) to mobile banking.

Subscribe to the MEDICI Inner Circle Membership and gain access to an exclusive Slack community where you can engage in discussions with global industry experts!

MEDICI Analysis

Horizn’s platform helps technology and financial service companies accelerate digital fluency and market adoption of new innovation and products with front–line staff, customer service and consumers.

Focus+
Momentum+
Traction+
People+
Other+

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Horizn

About

The Horizn platform helps financial institutions dramatically accelerate digital adoption with Horizn’s MISSION Is clear, every time your financial institution launches a new innovation, product, or feature, the second it goes to market, Horizn ensures that EVERYONE, employees and customers are digitally fluent and digital confident. The platform has been used to train over 500,000 employees and makes product learning available to over 70 million bank customers. The revolutionary mobile enterprise platform incorporates the dynamics of micro-learning, social technology with gameplay and advanced analytics. Horizn is in market with large financial institutions with front-line staff, call centers, in retail branches, on kiosks, on bank’s customer websites, in bank’s mobile apps, in chatbots, and in marketing campaigns. Clients include U.S. Bank, RBC, Lloyds Banking Group (UK), M&T Bank, BMO Financial Group, Wells Fargo, Nationwide Building Society (UK), First Tennessee, KeyBank, and Rockland Trust. Horizn has been working with bank leaders globally to deliver real transformational change. Using the Horizn Knowledge Platform, banks globally increased mobile adoption by 25% and brought call center times down 45 seconds. Using our in-branch demo module with non-digital customers, banks converted 20% (non-digital customers) to mobile banking.

Focus

PRODUCTS & SERVICES

The Horizn Knowledge Platform that helps financial institutions accelerate market adoption of new products and technology with customer-facing employees, and directly to consumers. The mobile SaaS platform incorporates the dynamics of microlearning, social technology with gameplay and advanced analytics. Using the Horizn Knowledge Platform, banks globally on average increased mobile adoption by 25% and brought call center times down 45 seconds. Using our in-branch demo module with non-digital customers, banks converted 20% of non-digital customers to mobile banking. We have trained over 500,000 employees, made product learning available to over 70 million bank customers.

REVENUE MODEL

License

TOP PROBLEM SOLVED

Horizn helps companies accelerate market adoption of new products and technology. The Horizn Platform focuses on financial services companies that are facing mass disruption, are bringing constant innovation to market and need to redefine their customer experience at enterprise scale. We believe the key to market adoption is to make sure everyone is knowledgeable and digitally fluent on your latest products — this means your employees, your sales force, your channel partners and yes, your consumers.

PRODUCT DEVELOPMENT STAGE

V2.0 or BEYOND

PRODUCT DEVELOPMENT COMMENT

The Horizn platform emcompases the full bank ecosystm. The Employee platform is used by bank employees, frontline, in-branch and in the call center. The Customer platform is being used by over 70 million bank customers, in banks websites, mobile apps, SEO, marketing materials and chat bots. The Horizn platform is live across multiple Bank business lines (Personal, Business, Commercial, Wealth, and RBC US) and channels (in-branch, call centre, and customer) Horizn's micro-learning simulation methodology is distributed to both employees and clients, ensuring all stakeholders can be knowledgeable at launch of any new innovation The Horizn platform helps banks keep pace with all the bank's innovation and agile delivery methodology.

KEY DIFFERENTIATORS

The Horizn platform makes learning available to both the banks employees and customers, ensuring everyone is digitally fluent the second new innovation comes to market

PRIMARY CUSTOMER TYPE

Enterprise - Banks or Financial Institutions

PRODUCT ATTRIBUTES

SaaS

STRATEGIC CLIENTS AND PARTNERSHIP

Royal bank of Canada : Client

Nationwide Building Society : Client

Lloyds Banking Group : Client

U.S. Bank : Client

M&T Bank : Client

BMO Financial Corp : client

KeyBank : Client

Wells Fargo & Company : Client

People

NUMBER OF EMPLOYEES

51-200

KEY EMPLOYEES:

CEO: Janice Diner

COO: Robin Dindayal

CRO: Steve Frook

VP Managing Director: Robert Rubenstein

TEAM COMMENT:

We have a unique market position at the intersection of digital transformation with learning disruption, digitization of the banks,mobile enterprise scale. We find there are companies in a few categories LMS (learning management systems), Bespoke marketing,digital providers,,companies using ‘Walkthough” software like WalkMe, Whatafix, Iridize etc.

BOARD MEMBERS AND ADVISORS:

Charlotte Burke

Momentum

FUNDED

NO

TOTAL FUNDING:

$500 K

FUNDING COMPLETED

NO

LISTED

YES

FUNDING SERIES