About

Kasisto’s conversational AI platform, KAI, enables companies to attract, engage, and transact with their customers via human-like and intelligent conversations anytime, anywhere. KAI is an omni-channel platform powering smart bots and virtual assistants across mobile apps, messaging platforms, websites, wearable and IoT devices. It’s like having a single AI-driven “brain” that engages with customers to increase acquisition and engagement and reduce churn and customer care costs.

Focus

PRODUCTS & SERVICES

AI-powered conversational platform for mobile apps to banks, retailers, etc, The company offers KAI banking products: 1) MyKAI: It is a personal banking bot that provides a secure way to manage money, track expenses, analyze spending, answer banking questions and make payments via Venmo from inside Facebook Messenger, Slack and SMS. It supports by thousands of financial institutions and have instantaneous and easy access to all of their checking, savings, credit cards and other accounts. MyKAI is fluent in banking and understands transactions and accounts, from histories to categories to dates and merchants. It also informs users on how they spent on past and provide detailed information about every past transaction. 2) KAI Banking on Mobile: The platform allows banks to implement smart, bank-branded mobile banking apps featuring conversational UIs designed to simplify consumer banking transactions and other activities. 3) KAI Banking on Messaging: It is for banks to develop branded smartbots so customers can bank conversationally from within their preferred messaging systems like Facebook Messenger, Slack, and SMS. Bank-branded smart bots can fulfill banking queries, transact, predict needs, and guide people through banking experiences in a completely new way.

REVENUE MODEL

Annual subscription plus usage-based fees

MAIN CLIENTS

Banks and Financial Institutes. Major clients DBS Bank

Mastercard

TD Bank

Standard Chartered Bank

EXISTING PARTNERSHIPS

20,000 US banks and credit cards firms

PRIMARY PROBLEM SOLVED

KAI-powered bots and assistants have the expertise to help customers with payments, transaction and account insights, and personal finance management as well as to provide banks with new ways to support and market to their customers.

COMMENT

KAI's platform is fluent in banking intents and sentences, including accounts, transactions, payments, transfers, FAQs, and more. The KAI Banking conversational AI platform has an easy-to-integrate, comprehensive API, and modern SDKs so that banks can get to market within weeks. From a single backend, KAI Banking powers virtual assistants and smart bots to reach customers on mobile, messaging and wearables.