artificial intelligence/machine learning . bankingtech
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Kasisto’s conversational AI platform, KAI, enables companies to attract, engage, and transact with their customers via human-like and intelligent conversations anytime, anywhere. KAI is an omni-channel platform powering smart bots and virtual assistants across mobile apps, messaging platforms, websites, wearable and IoT devices. It’s like having a single AI-driven “brain” that engages with customers to increase acquisition and engagement and reduce churn and customer care costs.
Kasisto has developed a smart AI-powered conversational platform that enables companies to engage and transact with their customers via intelligent conversations.The company offers KAI bot, it is a conversational AI platform powering virtual assistants and smart bots across mobile, messaging, and wearables.
AI-powered conversational platform for mobile apps to banks, retailers, etc, The company offers KAI banking products: 1) MyKAI: It is a personal banking bot that provides a secure way to manage money, track expenses, analyze spending, answer banking questions and make payments via Venmo from inside Facebook Messenger, Slack and SMS. It supports by thousands of financial institutions and have instantaneous and easy access to all of their checking, savings, credit cards and other accounts. MyKAI is fluent in banking and understands transactions and accounts, from histories to categories to dates and merchants. It also informs users on how they spent on past and provide detailed information about every past transaction. 2) KAI Banking on Mobile: The platform allows banks to implement smart, bank-branded mobile banking apps featuring conversational UIs designed to simplify consumer banking transactions and other activities. 3) KAI Banking on Messaging: It is for banks to develop branded smartbots so customers can bank conversationally from within their preferred messaging systems like Facebook Messenger, Slack, and SMS. Bank-branded smart bots can fulfill banking queries, transact, predict needs, and guide people through banking experiences in a completely new way.
Annual subscription plus usage-based fees
Banks and Financial Institutes. Major clients DBS Bank
Mastercard
TD Bank
Standard Chartered Bank
20,000 US banks and credit cards firms
KAI-powered bots and assistants have the expertise to help customers with payments, transaction and account insights, and personal finance management as well as to provide banks with new ways to support and market to their customers.
KAI's platform is fluent in banking intents and sentences, including accounts, transactions, payments, transfers, FAQs, and more. The KAI Banking conversational AI platform has an easy-to-integrate, comprehensive API, and modern SDKs so that banks can get to market within weeks. From a single backend, KAI Banking powers virtual assistants and smart bots to reach customers on mobile, messaging and wearables.
For Profit
Our conversational AI platform, KAI, is industry agnostic. It's currently trained for the financial industry and we have plans to bring KAI to other verticals.
Our transaction volumes are confidential to our customers.
N/A
Kasisto licenses KAI Banking to financial institutions, including the world's most innovative retail banks, credit card companies, brokerage houses and wealth management firms. Many leading FIs are in various stages of deployment under NDA. Publicly announced customers include DBS Bank, Mastercard and Varo Money.
KAI handles 82% of Digibank customers of DBS bank - which is almost 1 million customers.
Zor Gorelov
Sasha Caskey
Dror Oren
Ruth Brown
Zor Gorelov
William Marks
Jeff Seltzer
Thomas Whiteaker
Steve Chambers
Cristobal Conde
Olivier Crespin
David Lynch
Roberto Pieraccini
David Walker
Norman Winarsky
Patricia Kemp
William Mark
Sandeep Lal
Tom McCabe
Ken Moore
Roberto Pierancci
51-200
Partnership Fund for New York City
Wells Fargo Startup Accelerator
Harvard Business School Alumni Angels of Greater NY
Harvard Business School Alumni Angels of New York
Napier Park Financial Partners
Zor Gorelov (CEO)
YES
3
$33.45 M
Feb 2020
Private
The company is planning to use the fund to scale the business to meet the increasing demand for Kasisto’s products in existing and new markets as well as in expanding the KAI platform (Dec 2017).
Less than $1M
$2.25 M
Aug 2014
SERIES A · $9.2 M · Jan 2017
SERIES B · $22 M · Feb 2020
NO
An undisclosed amount received in Non equity assistance in 2016.
4,839
4,104.71
-7.83%
94
63.27%
1.9
5.99%
68.68%
8.97%
2,453,326
-801,279
-24.62%
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Kasisto’s conversational AI platform, KAI, enables companies to attract, engage, and transact with their customers via human-like and intelligent conversations anytime, anywhere. KAI is an omni-channel platform powering smart bots and virtual assistants across mobile apps, messaging platforms, websites, wearable and IoT devices. It’s like having a single AI-driven “brain” that engages with customers to increase acquisition and engagement and reduce churn and customer care costs.
KAI is industry agnostic and today focused on the finance industry. Some of the world’s most innovative financial institutions are creating entirely new experiences with KAI-powered bots and assistants. ● Out of the box, the platform is fluent in banking intents and sentences, including accounts, transactions, payments, transfers, FAQs, and more. The bots and assistants fulfill requests, solve problems, and predict needs in ways that are as natural as texting a friend. Data-driven recommendations and insights help customers manage their money and banks contextually market and upsell products and services. ● Built with deepest AI portfolio in the industry, KAI includes tools to empower financial institutions to customize the persona, continually improve the customer experience, and add new features.
Enterprise - Banks or Financial Institutions
SaaS
On-premises
Customer facing
DBS digibank : In production - KAI powers virtual assistant and bot to enable lifestyle banking on mobile, web, Facebook Messenger in India and Singapore
Mastercard : In pilot - KAI powers Mastercard's bot for banks to make commerce more conversational
Varo Money : Announced - KAI powers money coach in new digital-only bank
Our conversational AI platform, KAI, is industry agnostic. It's currently trained for the financial industry and we have plans to bring KAI to other verticals.
Our transaction volumes are confidential to our customers.
N/A Million
Kasisto licenses KAI Banking to financial institutions, including the world's most innovative retail banks, credit card companies, brokerage houses and wealth management firms. Many leading FIs are in various stages of deployment under NDA. Publicly announced customers include DBS Bank, Mastercard and Varo Money.
Yes, in live production
Our current customers' deployments continues to grow in users and engagement. We continue to pilot and deploy with new financial institutionsl
MULTIPLE CHANNELS
5
YES
NO
NO
Comment on Valuation
Private, not disclosed - cannot change field Two Sigma Ventures Wells Fargo Startup Accelerator SRI International Partnership Fund for New York City Harvard Business School Alumni Angels of New York BBVA VenturesComment on Valuation
Private, not disclosed - cannot change field Propel Venture Partners Commerce Ventures Two Sigma Ventures Mastercard DBS Partnership Fund for New York City New York Angels Harvard Business School Alumni Angels of New York