["", "France", "Germany", "Singapore", "Switzerland", "United Kingdom", "United States of America"]
Squirro is a provider of context intelligence and insights solution that allows organizations to efficiently manage and discover insights into data. It accesses and analyzes structured and unstructured data equipping organizations with near real-time and meaningful insights. The solutions integrate with IT service management, customer relationship, and business intelligence systems, allowing a 360-degree view from across all systems.
Squirro is an advanced context intelligence and Insights solution that allows organizations to efficiently manage and unlock the hidden value within data. It accesses and analyzes structured and unstructured data equipping organizations with near real-time and meaningful insights.
The solutions integrate with IT Service Management, Customer Relationship and Business Intelligence systems, allowing a 360° view from across all systems.
PRODUCTS & SERVICES:
Products include: Squirro Customer Insights: Automated in-context information, Unified 360° customer view (enterprise & external content), key event detection, Insight generation, automated monitoring & alerting, data quality improvements, and real-time integration in CRM/ERP. Squirro Service Insights: Similar incidents discovery, incident risk scores, 360° customer view, recommended assignees, related knowledge base articles, problem resolution, automated incident routing, command center & help desk optimization, data quality improvements, risk score calculation, and help desk capacity planning. Squirro Cognitive Search: Enterprise search tool that goes beyond t keyword-based search, using cognitive computing that recognizes context, relevancy, intent & interest to deliver robust search results. It also provides risk insights – a real-time, concept-based compliance monitoring to help financial institutions to automatically detect issues in the course of business, cut the time to prepare risk audits and reports, and comply with regulatory requirements. It also targets the corporate financial services industry to help them unify data, empower M&A deals, and drive proactive client interactions.
Viewable by subscribers only
The Vanella Group, ABB, Itelligence, Evercore Private Funds Group, The Center for Public Integrity