squirro

big dataanalytics and machine learningregtechcompliancebanking techcrm

FOUNDING YEAR: 2012
LOCATION: Switzerland
Last Update: 08/09/2020

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About

Squirro is an advanced context intelligence and Insights solution that allows organizations to efficiently manage and unlock the hidden value within data. It accesses and analyzes structured and unstructured data equipping organizations with near real-time and meaningful insights. The solutions integrate with IT Service Management, Customer Relationship and Business Intelligence systems, allowing a 360° view from across all systems.

MEDICI Analysis

Squirro is a provider of context intelligence and insights solution that allows organizations to efficiently manage and discover insights into data. It accesses and analyzes structured and unstructured data equipping organizations with near real-time and meaningful insights. The solutions integrate with IT service management, customer relationship, and business intelligence systems, allowing a 360-degree view from across all systems.

Focus

PRODUCTS & SERVICES

Products include: Squirro Customer Insights: Automated in-context information, Unified 360° customer view (enterprise & external content), key event detection, Insight generation, automated monitoring & alerting, data quality improvements, and real-time integration in CRM/ERP. Squirro Service Insights: Similar incidents discovery, incident risk scores, 360° customer view, recommended assignees, related knowledge base articles, problem resolution, automated incident routing, command center & help desk optimization, data quality improvements, risk score calculation, and help desk capacity planning. Squirro Cognitive Search: Enterprise search tool that goes beyond t keyword-based search, using cognitive computing that recognizes context, relevancy, intent & interest to deliver robust search results. It also provides risk insights – a real-time, concept-based compliance monitoring to help financial institutions to automatically detect issues in the course of business, cut the time to prepare risk audits and reports, and comply with regulatory requirements. It also targets the corporate financial services industry to help them unify data, empower M&A deals, and drive proactive client interactions.

REVENUE MODEL

The comapny adopts a subscription based revenue model. Differential pricing based on the type of services and length of contract.

MAIN CLIENTS

The Vanella Group

ABB

Itelligence

Evercore Private Funds Group

The Center for Public Integrity

EXISTING PARTNERSHIPS

BROOKSON,ABB,Investec,Axis RE,Helventia,Swiss re,Buhler,Evalueserve,Swisscom,ING,Validus Re,Sony,Berenberg Bank,Natixis,Sysfive

People

FOUNDERS

Felix Hürlimann

Patrice Neff

Toni Birrer

Dorian Selz

BOARD MEMBERS AND ADVISORS

Raul Vejar

Andrey Kessel

Andy Honess

Alex Ott

Hoepfner Friedrich

NUMBER OF EMPLOYEES

51-200

INVESTORS:

Alex Ott

Cross Continental Ventures

Ecosystem Ventures

Finch Capital

FormulaVC

IcosCapital

Orange Growth Capital

Polytech Ecosystem Ventures

Salesforce

KEY EMPLOYEES:

Tania Thiebach(CFO)

Geraldine Teboul(CMO)

Samuel Kleske(VP-Sales)

Alessa Stauch(Director-Partner Management)

Momentum

FUNDED

YES

TOTAL FUNDING

$11.5 M

DATE OF LAST FUNDING

Jul 2017

TOTAL FUNDING COMMENT

The company will use the funds for future research and development initiatives in Zurich and to accelerate growth in emerging markets, (Jul. 2017)

SEED & PRIOR FUNDING

$1.5 M

SEED CLOSED ON

Feb 2012

SEED PRIOR FUNDING COMMENT

Raised undisclosed additional funding rounds in Jan and May 2013.

FUNDING SERIES

SERIES B  · $10 M  · Jul 2017

LISTED

NO

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Squirro

About

Squirro is an advanced context intelligence and Insights solution that allows organizations to efficiently manage and unlock the hidden value within data. It accesses and analyzes structured and unstructured data equipping organizations with near real-time and meaningful insights. The solutions integrate with IT Service Management, Customer Relationship and Business Intelligence systems, allowing a 360° view from across all systems.

Focus

PRODUCTS & SERVICES

Customer insights: Automated in-context information, Unified 360° customer view (enterprise and external content), Key event detection, Insight generation, Automated monitoring & alerting, Data quality improvements, Real-time integration in CRM / ERP. Service Insights: Similar incidents discovery, Incident risk scores, 360° customer view, Recommended assignees, Related knowledge base articles, Problem resolution, Automated incident routing, Command center & help desk optimization, Data quality improvements, Risk score calculation, Help desk capacity planning. Risk Insights: real-time concept based compliance monitoring to help financial institutions to automatically detect issues in the course of business, cut the time to prepare risk audits and reports, and comply with regulatory requirements.

REVENUE MODEL

The comapny adopts a subscription based revenue model. Differential pricing based on the type of services and length of contract.

Traction

LIVE USERS/TRANSACTIONS:

No live users/transaction yet

People

NUMBER OF EMPLOYEES

11-50

BOARD MEMBERS AND ADVISORS:

Andrey Kessel, Andy Honess, Alex Ott, Raul Vejar, Hoepfner Friedrich

INVESTORS:

Alex Ott

Andy Honess

FinTech Innovation Lab

Formula VC

Friedrich Georg Hoepfner

Mans Hultman

Paul Wahl

Raul Vejar

Momentum

FUNDED

YES

TOTAL FUNDING:

$1.5 M

LISTED

NO

FUNDING SERIES