Touch N Go

digital cards

FOUNDING YEAR: 1996
LOCATION: Malaysia
Last Update: 19/01/2021

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About

Touch 'n Go Sdn Bhd (TNGSB) was incorporated in October 1996 whereby it launched its services in March 1997 at the Metramac Highway and PLUS Expressways. It provides a mode of payment via a prepaid e-payment card called the Touch n Go card.The Touch n Go card provides users with a means to perform cashless low value transactions which is simple and convenient. It totally discards the need to carry and search for loose change when making payments.TNGSB holds the intellectual property rights to the Touch n Go system, which is locally developed according to Mifare standard, the industry standard for contactless smartcards. This enables the company to improve the system independently with required modifications, enhancements and upgrades.Touch n Go is now the one and only Electronic Toll Collection (ETC) operator for all highways in Peninsular Malaysia. It is also being accepted as the Common Ticketing System (CTS) for major public transports in Klang Valley. In addition, Touch n Go has diversifies into parking, theme parks and selected retail outlets. In view of this expansion and understanding the needs for customer to easily reload their card, reload can be performed at TNG hubs, Customer Service Centre at major highways, banks ATMs & CDMs, selected petrol stations, Kaunter Khidmat Pelanggan Touch n Go at selected PETRONAS stations, and Automated Reload Kiosks at LRT stations.TNGSB is a private limited company whose shareholders are CIMB Group Holdings Berhad, MTD Equity Sdn. Bhd. and PLUS Malaysia Berhad.

MEDICI Analysis

MYTouchnGo is a Touch 'n Go's customer portal which helps users to manage and keep track of all their Touch 'n Go cards and devices. They can also view their e-statements and rebates, can register cards and can change their details using the portal.

Focus

PRODUCTS & SERVICES

Touch ‘n Go is a prepaid electronic-cash card which is used as an alternative to cash. MYTouchnGo portal allows users to register their credit and debit cards or devices to protect their balance. It helps them to update personal details, view all the card transactions history, transfer ownership of cards/devices and view rebates. By using Single Sign On (SSO) online system user ties all their Touch 'n Go cards and devices to a single ID. Using that ID, they manage and keep track of all their Touch 'n Go cards and devices.

People

BOARD MEMBERS AND ADVISORS

En. Syahrunizam Samsudin

YBhg. Dato' Zainal Abidin Putih

Mr. Francis Collin Lazaroo

YBhg. Dato' Nik Fauzi Tan Sri Nik Hussien

En. Effendy Shahul Hamid

En. Zakaria Ahmad Zabidi

Ms. Chai Yoke Fong

Nik Fadzrina Nik Hussain

NUMBER OF EMPLOYEES

201-500

KEY EMPLOYEES:

En. Syahrunizam Samsudin (CEO)

Noor Farilla Abdullah (COO)

Ahmad Zakir Ismail (CTO)

Fariq Hassan (Head of Governance & Regulatory)

Nazral Safril Mohammad Sapari (Head

Human Resource

Administration)

company provided insights

Momentum

FUNDED

NO

IPO STATUS

Private

ESTIMETED REVENUE RANGE

$10M to $50M

LISTED

NO

company provided insights
Web Traffic

Web Traffic

MONTHLY VISITS

206,344

AVERAGE VISITS (6 MONTHS)

466,345.61

MONTHLY VISITS GROWTH

43.65%

VISIT DURATION

358

VISIT DURATION GROWTH

6.09%

PAGE VIEWS VISIT

7.85

PAGE VIEWS VISIT GROWTH

11.75%

BOUNCE RATE

24.81%

BOUNCE RATE GROWTH

-5.19%

GLOBAL TRAFFIC RANK

120,716

MONTHLY RANK CHANGE

-74,131

MONTHLY RANK GROWTH

-38.05%

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