Etisalat Collaborates with UAE Exchange for Seamless Bill Payments

On 15th June 2014, UAE’s leading telecom operator – Etisalat – announced its partnership with UAE Exchange, the leading global remittance and foreign exchange brand, to offer seamless payment solutions significantly enhancing customer convenience across the country.

As well as technology and services to suit our customers’ lifestyles, Etisalat is committed to providinga range of innovative solutions that can ease their daily lives, stated CFO of Etisalat, Ahmed M Al Awadi, in a press release. To that end, we are excited about our partnership with UAE Exchange that allows us to leverage our partner’s extensive network across the UAE and widen our customers’ options for routine activities such as bill payments and subscription renewals, he added.

  • The agreement signing ceremony was held on 15th June at Etisalat Head office, Abu Dhabi, in the presence of senior executives from Etisalat and UAE Exchange.
  • The partnership reflects the focus of both entities on customer satisfaction and convenience, says the press release.
  • According to the company, this partnership increases Etisalat customers’ choice of cash collection centres to 132 UAE Exchange branches located in the country.
  • It also extends Etisalat’s existing payment options to more than 11 ways.
  • This includes Etisalat Business Centres, Etisalat Online Service, Public Cash Payment Machines, Auto Pay and Mobile Pay, IVR101 & 142.

The partnership with Etisalat is a major step in our endeavour to diversify our services to the advantage of our customers, commented Y. Sudhir Kumar Shetty, COO at UAE Exchange, in the same release. Our payment solutions play a very significant role in our diversified services strategy and Etisalat being a leader in the telecom sector, we consider this partnership as an important endorsement of our capabilities.