FIS supports some of the biggest and most progressive banks throughout Europe and the Middle East and processes more than 100 million cards globally. In recent years, the bank has made a foray into emerging markets, especially the Asia Pacific region, gaining new partners. Here are some cases of collaborations with banks that show FIS’s significant inroads in such markets:
Bharatiya Mahila Bank
Bharatiya Mahila is the first woman-focused public-sector bank in India. FIS collaborated with the bank in November 2013 to establish the bank’s technology foundation. FIS provided the bank with core banking, e-banking and ATM servicing and processing. FIS also aided in deploying and managing the branch technology infrastructure to bring financial services to a wider customer base. FIS provided the bank with a fully integrated banking and payments platform, including channels, trade finance and a suite of payment services, such as switching, debit-card management and ATM management. FIS also set up data centers for the bank and manages them.
“Women are the most underutilized economic asset of our country. Our goal is to be the foremost provider of banking services to women,” said Usha Ananthasubramanian, chairman and managing director of Bharatiya Mahila Bank, in a press release. “FIS was able to present us a high-quality technology solution with a model that could be operationalized in the shortest time frame and is easily scalable for our planned growth.”
In April this year, the Saudi Arabia-based bank deployed FIS’s payments hub to target rapid expansion and diversification of customer services. The bank integrated FIS’s card-management system along with Internet banking and call-center operations. FIS deployed its system to manage the bank’s debit and prepaid cards from issuance and activation to tracking and expiration. FIS also implemented its switching platform to provide a scalable transaction switch for the bank’s entire ATM network. Albilad bank has integrated the FIS platform to process more than 8 million ATM transactions per month and to process its portfolio of 4 million debit and prepaid cards.
“This project has rewarded us with significantly streamlined payments operations, and it will play a major role in enabling us to achieve our growth and operational objectives in the next few years,” said Rashid Al Othman, CIO of Bank Albilad, in a release. “We chose FIS not only because of their flexibility and technical capabilities but also because of their ability to execute quickly and their track record of successful payment deployments.”
The Thailand-based bank is a subsidiary of a leading financial-services firm in the country, TISCO Financial Group. In May 2014, the bank adopted the FIS Profile core banking system for its new deposit system. The bank also needed a more real-time, customer-centric banking system so it could shift the focus of its business operations to achieve maximum customer benefits and improve its efficiency.
“TISCO Bank was pleased with the comprehensive capabilities and ease of customization that FIS’ core banking suite offers,” said Yutiga Sonthayanavin, executive vice president of TISCO, in a release. “An integrated, hosted solution that provides us highest-quality processing was something we required as we continued to grow our banking services. FIS provided a track record of success that we could depend on.”
Shivalik became one of the first cooperative banks in India to successfully move to FIS’s Profile core banking system, in June this year. The system provided the bank with a combination of technology infrastructure pertaining to core banking, channels and payments. The bank was able to establish exclusive services such as Internet and SMS banking, deposit and loan products, payment solutions, ATM and POS switching and regulatory and MIS reporting. The bank’s intention was to implement a hosted system with an aggressive delivery timescale.
“Shivalik Bank is pleased with the comprehensive offering delivered by FIS’ core banking solution, as well as its ease of configuration and use,” said Suveer Kumar Gupta, CEO of Shivalik Bank, in a release. “FIS is a world leader in core banking, and we chose the FIS ‘bank-in-a-box’ solution because it provided interoperability and scalability, supporting our expansion plans and our strategy for introducing new products and services, while remaining fully compliant with regulations.”
The fourth-largest bank in Thailand needed to replace its core banking system, and it implemented FIS’s system earlier this month. The bank was able to effectively establish loan and deposit products along with an exclusive inventory of configurable features shared across all banking lines of business. The bank has assets worth more than 2,240 billion baht and serves over 12 million individual customers.
“As a growing bank, already serving more than 10 million customers, Kasikornbank is pleased to have an integrated solution like the FIS suite, which gives us the top-quality core processing solution we needed as we continue to grow our banking services,” said Somkid Jiranuntarat, executive vice president of Kasikornbank, in a release.
Bank of Maharashtra
The India-based public-sector bank recently selected FIS’s open-systems-based switching solution, card-management solution and card-fraud and risk-monitoring system. This enabled the bank to modernize its payment platform and integrate future-ready systems in order to manage its growing transaction volume. The bank has more than 1,800 ATMs and over 1,800 branches across India and handles more than 15 million individual customers. FIS is the ideal technology partner for the bank, scaling up its operations.
“We were looking for a way to cost-effectively build for the future,” said R. Athmaram, executive director of Bank of Maharashtra, in a release. “With so many successful installations of its EFT switching platform, FIS allowed us to ensure high quality service to customers, while also maintaining capability with current technology.”
“The team demonstrated high standards of project management, which could enable this successful migration of 1,800-plus ATMs, with five million card base and EFT/Switch implementation in a short time,” said Narender Kabra, general manager of Bank of Maharashtra, in a release.
Ultrascalable and able to let banks operate in real time, FIS has the premier core banking solution in the market. It is a fully integrated system that meets customer, banking-product, account and transactional requirements. With maximum production scalability and availability, FIS supports hundreds of institutions, ranging from de novo startups to top-tier global banks, making it the premier choice for organizations committed to a 24/365, always-on system. FIS’s card-processing services are built on a modern, open architecture to ensure long-term scalability, availability and performance.
Asia Pacific is one of the fastest-growing target markets for FIS. FIS’s hosted core processing solutions have been successfully implemented across five of the top 13 banks in Thailand. The company is gaining more confidence among banks and financial institutions in emerging markets.