October 30, 2015
We were in San Francisco for a couple of weeks working with some talented folks to build something new and exciting. We will talk about that "thing" in another blog. I wrote this post to introduce you to something special that I discovered. I wrote this post to let the banking execs and banking customers all over the world know what banking might become in the days and years to come. I am talking about the Capital One 360 Café (in downtown San Francisco) and to begin talking about it, here is what one of the wall there says: Saving is as simple as a cup of coffee.
Before I go into the details of the cafe, let’s look at what’s wrong with banking today:
1. This is how a bank branch looks like: boring, boxed and only-if-I-need-to-really-go kind of a place.
2. Banks’ open/close days and timings also create issues for customers.
3. Bank branches are sometimes too far away for customers in downtown/posh areas.