Ingenico Payment Services brings Cross-Channel Transaction Support to Merchants

Ingenico Group, known for its seamless payment services, recently announced that Ingenico Payment Services has been processing its first cross-channel transactions this quarter. Ingenico Payment Services has successfully managed to combine payment transactions into a single back-office interface by consolidating both card-present and card-not-present flows. Merchants can access consolidated KPIs such as on-line transaction successful rate or average basket value, through a unique web interface.

Consumers want a fast, simple and secure purchasing experience whether they are in the store, at home or on the street, whatever the device or technology. This increases complexity for merchants eager to build a unique consumer experience with a simple and seamless purchasing experience for all distribution channels: in store, on line or mobile. Finalizing sales as soon as consumers have made their purchasing decision is critical to merchants at the point of interaction so that the brand promise is not compromised.

This recent achievement by Ingenico paves the way for new cross-channel payments solutions which will be available in Q1 2015, allowing retailers to:

  • Offer consumers a seamless payment experience whatever the channel
  • Increase in-store and online conversion rates
  • Engage consumers whatever the point of interaction

Pierre-Antoine Vacheron, VP Europe-SEPA at Ingenico Group, said in an official press release: We are very satisfied with these first cross-channel transactions, which demonstrate how our time-to-market advantage helps merchants adapt to new challenges in today’s commerce. This is a significant first step towards our comprehensive cross-channel offer which is to be launched in Q1 2015 and aims at eliminating the borders between all channels. Today more than ever, Ingenico Group is committed to continue to simplify payment for merchants and being their trusted partner to empower commerce.

Ingenico has entered into a number of partnerships in the past that has helped it gain such cross-channel capabilities:

On Nov 5th 2013, Ingenico had partnered with mobile services provider Stratix to provide merchants with a completely managed mobile point of sale system.

In February this year, Ingenico collaborated with Samsung to enable retailers and merchants to benefit from a seamless mPayment system – bringing together Ingenico’s merchant mobile platform and card readers with Samsung’s mobile devices and tablets.

On 2nd July 2014, Ingenico had entered into exclusive negotiations to acquire GlobalCollect to accelerate the implementation of its strategy across all channels, on a global scale, especially in payment services and mobile payments.

In March this year, Ingenico was selected by CardConnect as their EMV chip-based payment acceptance technology and P2PE (point-to-point encryption) co-development partner to CardConnect’s 50,000 merchant customers in the USA.

On 23rd July 2014, Paymetric, a provider of integrated, secure electronic-payment management services, had announced a partnership with Ingenico Payment Services to enhance the multicurrency functionality of its catalog of payment solutions.

In March this year, Ingenico and Payex entered into a partnership to deliver a fully integrated mobile payment solution in the Nordics. The solution targeted the Nordic retail and transportation sectors, where on-the-go payments are increasingly being required.

In August this year, Moneris Solutions Corporation, Canada’s largest credit and debit card processor, had announced its selection of Ingenico to deploy Canada’s first EMV® and contactless mobile solution.