‘Know Your Business’ Is the Next Frontier for Corporate & SME Banking in the FinTech Age

The world of financial services has seen a transformation over the past decade. The emergence of technologies has brought several efficiencies in the way banks and FIs operate. Customer experience has now become the epicenter, while the tech-innovations are trying to solve several other problems which include high cost, low speed, complex processes, security concerns, and unmitigated risks. One of the major functions which see all these challenges on a regular basis is customer onboarding.

While the CX of the retail side of customer onboarding has been relatively well ...

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