The rise of mobile banking: Interviews on two significant mobile banking developments in Kenya and France

Welcome to the digital/convergence mobile ecosystem!

A new industrial revolution is taking place where digital and mobile are forcing almost all the other industries to adapt to the new market, competitive, customer, technological realities and paradigms.

Amongst the most disrupted industries – after the inexorable and painful transformation of the content industry (in particular music production and distribution) – it is little doubt that the financial services and banking sector are the most visibly impacted.

Although the process of convergence between digital technologies and financial services/banking is not entirely new – it is developing since at least 20 to 30 years – the pace of these changes have accelerated beyond doubt in the last 5 years or so.

The Financial crisis and resulting economic downturn have both demonstrated the risks but also open new opportunities.

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