March 19, 2015
Albert Einstein said: "I never think of the future - it comes soon enough."
From QSR to Retail, payments in this realm is changing at a rapid pace. With ongoing changes in customers’ expectations, traditional retailers want to change their business approach. The retail revolution is bringing in context-based services, allowing the physical world to merge with the virtual one. Add information around customer insights into the picture and you find the potential for far better opportunities and experiences. The industry as a whole is looking at Omni-Channel in a big way, so that connected customers can shop for and purchase the same items across different channels.
There is an ongoing evolution from single-channel to multi-channel experiences, and more recently to an omni-channel experience. This revolution is all about making sure the consumer experience with a brand ...