March 20, 2014
Originally known as EMN8, the digital ordering and engagement platform provider was rebranded as Tillster in November, 2013. The management team includes Perse Faily (CEO), Phil Dixon (CTO), Hope Nieman (CMO), Jim Garrett (CRO) and Bilal Chinoy (CPO). In June 2013, Tillster received a funding of $50 Mn through Sid R Bass Associates, with participation from Allegis Capital as well as many individual investors. They also acquired Snapfinger.com.
'We started as a kiosk company and over the past 2½ years, we've invested heavily to transform to a full digital company. When we brought Snapfinger in, the timing became perfect to rebrand and to tell the story of what the company is today,' said Tillster CEO Perse Faily. The new name is derived from the word 'till,' a common reference to 'check' in the restaurant industry.
About their platform:
With Tillster’s platform, Multiple channels—mobile, online, kiosk etc—integrations, multiple payments, multiple products such as ordering, delivery and loyalty are all easily available according to the company.
Mobile, Tablet & Online: Tillster designs across all personal digital platforms to optimize sales and the engagement experience. They make certain to optimize for usage patterns and preferences. This is also coupled with their deep analytics expertise.
Kiosk: Tillster’s flexible ordering solutions enable credit card only or full cash handling. In an on premise setting, their platform can help optimize speed, service or increase gross margin. Tillster’s platform also enables their users to extend their footprint with off premise ordering solutions for on premise pickup or delivery. Their multilingual capabilities serve to make our kiosk software ideal globally, speeding transactions, offering lift and improving guest satisfaction.
Call Center: Tillster domestic and international call center and guest services applications deliver consumer ordering and other support. Their proprietary reporting platform and tools provide brands and operators with data, real time reporting and actionable insights from the corporate level through the individual transaction. Tillster’s expertise and strategic partnerships with call centers with deep restaurant experience, result in increased transactions and consistent upsell and cross-sell, says the company. Their brands use Tillster call center applications for takeout, catering, delivery orders with millions of transactions flowing through the platform each year.
Snapfinger.com serves both multi-unit chains and independent restaurants. Attracting over a million unique visitors each month, consumers can order directly from restaurants in their neighborhood or search by cuisine. Available online as well as for IOS and Android devices and it is just one more service that differentiates us from the competition.
Tillster allows a wide variety of integrations that enhance what you. Their platform is compatible with 15 unique POS systems, representing over 90% coverage in multi-unit restaurants. Their platform also seamlessly integrates with 19 payment processors, making it easy for you offer the services most critical to your business.