Ingenico ePayments global data anticipates a Black Friday rise in UK ecommerce spending, while US shoppers migrate to Cyber Monday
The UK is set for higher online Black Friday retail spending growth than the US, according to new data from Ingenico ePayments, the online and mobile division of Ingenico Group.
Ingenico ePayments’ global analysis of online retail growth from last year reveals that the estimated total amount spent online in the UK rose by 273% on Black Friday, compared to the average Friday. Enthusiasm in the United States was markedly low in comparison, with online spending only 137% higher than the average Friday that year. Overall, the UK now spends more online per capita than the US, according to the Centre for Retail Research, and this trend is reflected on Black Friday, with the UK spending growth almost double that of its transatlantic counterpart.
Besides the UK’s huge 24-hour Black Friday spike, online retail spending value was still high between Black Friday and December 31, but only 53% higher compared to the rest of 2015 – significantly lower than on Black Friday itself.
“We’ve witnessed first-hand the Black Friday migration from bricks and mortar to online, and now the momentum is shifting from the United States to the UK,” said David Jimenez, Chief Revenue Officer at Ingenico ePayments. “This year, we expect to see online spending peaks on Black Friday in the UK, Cyber Monday in the US and we’ve already seen the Singles Day boom across China.”
The UK Black Friday online spending spike of 273% was mirrored across Europe, where the average rise in total value spent was 275%, as shoppers across the continent also leaped at the chance of Black Friday discounts:
- Germany, France and Italy all saw online total spending surge more than 215%.
- Spain and Denmark registered particularly strong performances with total transaction value rising over 690% compared to the average Friday.
- US neighbor Canada saw an impressive 580% rise in total spend.
US online shoppers have instead been shopping in far greater numbers on Cyber Monday, where sales volumes last year were 60% higher than Black Friday sales. This became the biggest ecommerce day in US history, as online sales tipped over the $3bn mark.
“Maximizing these opportunities will mean offering customers a choice of payment options and a quick checkout experience even at the busiest times,” reveals Jimenez. “Working with the world’s largest online retailers, including digital good merchants who experience extremely high peak volumes when new items become available for download, we understand and excel in meeting the challenges that merchants face at this time of year. The UK and Europe continue to register phenomenal online growth and, we’re committed to furthering the seasonal online sales boom here.”
Momentum also appears to be building in South America; eMarketer’s own research reported that Black Friday ecommerce sales were up 38% in Brazil, South America’s largest ecommerce market and that Cyber Monday rose even faster, by 56% compared to 2014.
Across Asia and Australasia, Black Friday is overshadowed by Singles Day, now the world’s largest shopping day, exceeding the global sales of Black Friday and Cyber Monday combined. This year’s Alibaba-led event generated more than 121bn yuan (£14bn), a rise of 32% on last year's sales, according to the Chinese company.
Ingenico ePayments has shared five top tips for UK ecommerce merchants to make a success of Black Friday this year:
- Fraud rules: Make sure you have the right set of rules to allow conversion.
- Peak sales: Introduce peak sales requests to make sure accounts are correctly configured and will not block transactions.
- Promotions: Alert your payment gateway of any planned promotional periods, so they can prepare for increased demand, and make sure you can report success by tracking voucher codes.
- Chargebacks: These can be reduced with proper fraud protection, but also through the quality of fulfillment and customer service.
- Payment options: Ensure your customers can pay securely, however they want to pay and wherever they are.
These statistics are based on Ingenico ePayments online retail data from November 2015 to October 2016. They do not capture total country spending for each individual but are extrapolated from payments processed by Ingenico ePayments in the aforementioned geographies.
About Ingenico ePayments
Ingenico ePayments is the online and mobile commerce division of Ingenico Group. It connects merchants and consumers, enabling businesses everywhere to go further beyond today’s boundaries, creating the future of global commerce. As industry leaders since 1994, Ingenico's innovative spirit drives us forward across all channels. We are the trusted partner of over 65,000 small and large merchants who rely on us to make payments easy and secure for their customers. With advanced data analytics, fraud management solutions and cross-border commerce expertise, Ingenico helps merchants optimize their business and grow into new markets around the world. For more information, visit https://latin-america.ingenico.com/epayments or follow Ingenico on LinkedIn and Twitter.