Usage of Voice-Enabled Digital Assistants in Financial Services

A voice assistant is an innovation that has changed how we go about our daily lives. It listens to our calls, anticipates our needs, and acts when necessary. This revolutionary technology was introduced at Seattle World’s Fair in 1962 where IBM introduced a tool called ‘Shoebox’ which could perform mathematical functions, recognize 16 spoken & 0–9 digits. Since then, this technology has ...

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