Virgin Money Designed its New Branch Based on an Aircraft

Virgin Money opened its sixth Virgin Money Lounge on Haymarket, London SW1. In a move to differentiate itself, the company designed the lounge in the style of an aircraft cabin.

Virgin Money designs their lounges in a different way so that they are unique among UK’s banking. The main purpose is to make them interesting, stimulating and, above all, comfortable places where customers and local communities can come together. The visitors are provided the facilities of putting their feet up and use the lounge for an informal meeting.

In the entrance level, the customers are offered to enjoy TV or browse through a range of Virgin Money information on a large, interactive touchscreen display.

The lower level has been designed in the style of the interior of an airliner with real airliner seats, overhead lockers and floor lighting to guide the way. The lounge is equipped with a range of traditional and interactive games for children’s entertainment.

Customers can hold real-time video conferences with specialist advisers in other Virgin Money locations. The new Haymarket Lounge is the sixth to be opened in the UK, following the Lounges in Edinburgh, London, Manchester, Norwich and Glasgow. The lounges also offers other perks like free snacks, Wi-Fi access, etc.

All Virgin Money members can access the lounges and membership is free. Lounges can also be used by the local community for different occasions on request.

Jayne-Anne Gadhia, Virgin Money’s Chief Executive, said in the press release, Our Lounges offer a perfect example of how we are different to other UK banks and how committed we are to delivering a unique and brilliant service to our customers. The new Haymarket Lounge pushes the boundaries of banking even further. Where else can you go, catch up with friends and enjoy a cup of tea while sitting in an airline interior?

Our Lounges are incredibly popular, and we are delighted to have opened our sixth Lounge in Haymarket so that even more customers can enjoy the amazing experience we offer. The question is: what do we do to beat this when we open the next one?

About Virgin Money

Virgin Money provides savings, mortgages, credit cards, current accounts, pensions, investment and protection products. Sir Richard Branson’s Virgin Group owns about 48% of Virgin Money, while Wilbur Ross, the US investor, holds a 46% stake and the Abu Dhabi Investment Corporation about 5%.