Voice of the Customer; Please Listen, Payments Companies

Is it commonplace these days to question or to doubt Money and Commerce innovation? While billions of dollars in investments have flown into this sector, are new payments technologies really fulfilling consumer demand? Year after year, we are seeing radical new solutions from suppliers and payment firms, but are they really doing what the customer wants?

Customers across segments like Millennials and Digital Natives are habitual users of mobi ...

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